How to Cancel Zoom Pro Subscription
Account Management -> Billing -> Current Plans -> Cancel Subscription.
Step-by-Step Instructions
4 Steps-
1
Sign in to the Zoom billing center at zoom.us/billing.
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2
Under 'Current Plans', click 'Cancel Plan'.
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3
Select your reason for cancellation and confirm.
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4
Verify your subscription status changes to 'Pending Cancellation'.
Canceling Zoom Pro reinstates the strict 40-minute meeting limit for group meetings with 3 or more participants.
Cloud recordings are deleted after a grace period when reverting to the free tier. Download meeting recordings to your local hard drive before the plan terminates.
Frequently Asked Questions (Google PAA)
Q: Do I keep my Personal Meeting ID (PMI)?
Yes, your Personal Meeting ID remains assigned to your free basic Zoom account.
Q: Can I get a refund if I cancel an annual Zoom plan early?
Zoom does not provide prorated refunds for remaining months on annual contracts.
