How to Cancel ChatGPT Plus Subscription
Direct settings anchor to the subscription tab. Opens Stripe customer portal to stop recurring billing in 1 click.
To cancel ChatGPT Plus immediately: go to the official portal at https://chatgpt.com/#settings/Subscription, sign in, and complete the cancellation steps. If your billing is routed through Apple App Store or Google Play, switch to the respective mobile platform tab to cancel through your device settings.
Select where you pay to get the exact direct cancellation link and steps:
Consumer Alert: What you need to know before canceling
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24-Hour Renewal Window: OpenAI requires cancellation at least 24 hours prior to the recurring renewal date to guarantee prevention of automated Stripe card charges.
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Personal vs Workspace / Team Billing: ChatGPT Plus ($20/mo) is tied to your individual user account. ChatGPT Team ($25-30/seat) is billed separately under Workspace Admin settings and requires workspace admin credentials to cancel.
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No Partial Month Refunds: OpenAI does not provide prorated refunds for mid-month cancellations. In the EU/UK, statutory 14-day cooling-off refunds can be requested via support.openai.com.
Step-by-Step Instructions
4 Steps-
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Go directly to ChatGPT settings at chatgpt.com/#settings/Subscription.
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Click on Manage My Subscription (which securely opens the Stripe customer portal).
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Click Cancel Plan on the Stripe management page.
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Confirm the cancellation. You will retain GPT-4o / Plus benefits until the end of your prepaid monthly cycle.