How to Cancel Equifax Complete Subscription
Access Equifax Member Center and open Product Details to cancel paid monitoring. Federal credit freezes remain 100% free by law.
To cancel Equifax Complete immediately: go to the official portal at https://www.equifax.com/personal/products/credit/monitoring-and-reports/, sign in, and complete the cancellation steps. If your billing is routed through Apple App Store or Google Play, switch to the respective mobile platform tab to cancel through your device settings.
Select where you pay to get the exact direct cancellation link and steps:
Consumer Alert: What you need to know before canceling
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Phone Call Requirement for Legacy Accounts: Certain legacy Equifax monitoring plans lack an online cancellation button and require calling customer service during business hours.
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Paid Lock vs Free Federal Freeze: Equifax's paid Lock & Alert product is an upsell. A formal statutory credit freeze is legally free and federally mandated.
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Annual Billing Auto-Renewal: Annual Equifax plans auto-renew automatically. You must cancel prior to the annual renewal date to prevent a lump-sum charge.
Step-by-Step Instructions
5 Steps-
1
Log in to the Equifax Member Center at my.equifax.com.
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2
Select Manage Products or My Account from the top navigation.
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3
Locate your Equifax Complete subscription.
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4
Click Cancel Product or Manage Subscription.
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5
Follow the prompts to confirm termination, or call Equifax customer care at 1-866-640-2273 if self-service is unavailable.
