How to Cancel Afterpay Subscription
Review active recurring merchant schedules and stop future automatic payments.
Step-by-Step Instructions
4 Steps-
1
Sign in to your Afterpay customer portal at afterpay.com/purchase-history.
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2
Select 'Account' > 'Recurring Payments' or check your active orders.
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3
Find the merchant schedule and choose 'Stop Recurring Payments'.
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4
Confirm the revocation of automatic merchant deduction.
Stopping recurring deductions on Afterpay prevents new orders, but any remaining installments on goods already received must be settled.
Afterpay recommends notifying the merchant so their system updates your subscription tier to canceled.
Frequently Asked Questions (Google PAA)
Q: Can I remove my credit card from Afterpay to stop a subscription?
Afterpay requires an active payment method on file if you have any open payment plans. Canceling the merchant authority is the proper method.
Q: Does Afterpay charge a cancellation fee?
No, Afterpay never charges fees to cancel recurring merchant deductions.