How to Cancel Albert Genius Subscription
Unsubscribe in app under Profile > Help > Contact Support > type 'cancel genius'. Deleting bank links does not stop subscription billing.
To cancel Albert Genius immediately: go to the official portal at https://app.albert.com/settings, sign in, and complete the cancellation steps. If your billing is routed through Apple App Store or Google Play, switch to the respective mobile platform tab to cancel through your device settings.
Select where you pay to get the exact direct cancellation link and steps:
Consumer Alert: What you need to know before canceling
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Default Opt-In to $14.99/mo Genius Fee: Taking an Instant cash advance often enrolls users in Albert Genius with a free trial that auto-renews at $14.99/month unless canceled.
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No Obvious Settings Toggle: Albert does not place a prominent 'Cancel' button in account settings, requiring users to initiate cancellation via the support chat bot.
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Outstanding Advance Balance Required: All cash advances and pending smart savings transfers must settle before Genius cancellation or account closure can proceed.
Step-by-Step Instructions
5 Steps-
1
Open the Albert application on your mobile device.
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2
Tap your Profile icon in the top corner and select Help.
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3
Select Contact Support to launch the in-app support chat.
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4
Type Cancel Genius in the chat window to trigger the automated cancellation bot.
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5
Follow the prompts to confirm your cancellation and ensure your plan status shows Free.
