How to Cancel The Wall Street Journal Subscription
Customer Center -> Manage Subscription -> Cancel Subscription.
Step-by-Step Instructions
4 Steps-
1
Log in to the WSJ Customer Center at customercenter.wsj.com.
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2
Click on 'Manage Subscription'.
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3
Click 'Cancel Subscription' or initiate the cancellation live chat.
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4
Confirm cancellation and verify the confirmation email.
Depending on your billing state/country, WSJ may display a telephone number (1-800-JOURNAL) rather than an instant 1-click button. Use online chat or select California as your state if needed to access self-service cancellation.
$1 introductory promotional rates automatically convert into full-rate $40-$50/month pricing once the promo ends.
Frequently Asked Questions (Google PAA)
Q: How to cancel Wall Street Journal online without calling?
Open the customercenter.wsj.com chat window during business hours and type 'Cancel subscription'. The automated agent can process self-service cancellation.
Q: Will WSJ offer a discount to stay?
Yes, WSJ chat agents almost always offer a $4/month or $50/year retention discount during the cancellation process.
