How to Cancel Peloton Subscription
Web subscriptions are managed in Preferences > Subscriptions. In-app mobile subscriptions must be terminated via Apple ID or Google Play.
To cancel Peloton immediately: go to the official portal at https://members.onepeloton.com/preferences/subscriptions, sign in, and complete the cancellation steps. If your billing is routed through Apple App Store or Google Play, switch to the respective mobile platform tab to cancel through your device settings.
Select where you pay to get the exact direct cancellation link and steps:
Consumer Alert: What you need to know before canceling
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All-Access vs Peloton App Confusion: Peloton has two distinct subscription types: the App plan ($12.99-$24/mo) and the All-Access Membership ($44/mo for hardware owners). Canceling one does not cancel the other.
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Third-Party App Store Billing: If you subscribed to the Peloton App on your iPhone, iPad, Android, or Roku, you cannot cancel on onepeloton.com. You must cancel inside that platform's app store.
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Hardware Without Subscription: Canceling your All-Access membership limits your Peloton Bike or Tread to 'Just Ride / Just Run' mode with zero leaderboard or scenic ride features.
Step-by-Step Instructions
5 Steps-
1
Log in to your account at members.onepeloton.com.
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2
Click your profile image in the top-right corner and select Preferences.
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3
Select the Subscriptions tab from the menu.
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4
Locate your active subscription (Peloton App or All-Access) and click Cancel Subscription.
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5
Confirm the cancellation. Your access will remain active until the end of your billing cycle.
