How to Cancel Noom Subscription
Log into your account portal and navigate through multiple retention surveys. Ensure you cancel before the trial auto-bills multi-month fees.
To cancel Noom immediately: go to the official portal at https://web.noom.com/account, sign in, and complete the cancellation steps. If your billing is routed through Apple App Store or Google Play, switch to the respective mobile platform tab to cancel through your device settings.
Select where you pay to get the exact direct cancellation link and steps:
Consumer Alert: What you need to know before canceling
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Trial Auto-Converts to Large Multi-Month Fee: Noom's promotional trial (e.g. $1 or $10) converts into an automatic lump-sum charge for a 4 to 8-month plan ($150-$200+) unless canceled before the trial deadline.
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App Deletion Trap: Deleting the Noom app or stopping communication with your digital coach does not cancel your subscription. Charges continue indefinitely until canceled online.
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Non-Refundable Upfront Payments: Noom's multi-month plans are billed upfront and are strictly non-refundable once the trial period lapses.
Step-by-Step Instructions
5 Steps-
1
Log in to your account at web.noom.com/account.
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2
Navigate to the Subscription or Account Settings tab.
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3
Click on Cancel Subscription.
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4
Complete the required cancellation survey explaining why you are discontinuing the program.
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5
Confirm your cancellation on the final review screen and save the email confirmation.
