How to Cancel ClassPass Subscription
Unused rollover credits forfeit immediately upon cancellation. Must cancel at least 48 hours prior to renewal cycle.
To cancel ClassPass immediately: go to the official portal at https://classpass.com/account/settings, sign in, and complete the cancellation steps. If your billing is routed through Apple App Store or Google Play, switch to the respective mobile platform tab to cancel through your device settings.
Select where you pay to get the exact direct cancellation link and steps:
Consumer Alert: What you need to know before canceling
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Immediate Forfeiture of Rolled-Over Credits: Any accrued rollover credits vanish immediately upon cancellation. You cannot reclaim unused credits once your final billing cycle closes.
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Strict 48-Hour Cycle Cutoff: Cancellation requests must be submitted at least 48 hours before your next billing cycle begins to prevent automatic recurring charges.
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Paid Pause Upsell: ClassPass aggressively pushes a $5-$10/month 'Pause' plan that lets you keep credits. Be sure to select full cancellation if you do not want to be billed.
Step-by-Step Instructions
5 Steps-
1
Log in to your account at classpass.com on a web browser.
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2
Go to Account in the top-right corner and select Settings.
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3
Scroll down to the Membership section and click Manage Plan or Cancel Membership.
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4
Navigate past offers to switch to a lower credit tier or pause your plan for a maintenance fee.
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5
Confirm the cancellation prompt and check for the confirmation message.
